the important stuff, in plain language

Mindful Wellness Clinic does not provide clinical treatment or official mental health diagnosis.

mindful wellness clinic provides coaching, journalling, and educational services only. it does not provide clinical treatment or official mental health diagnosis, and services are not a substitute for care from a licensed physician, psychologist, or other regulated professional.

melinda is a graduate student in counselling psychology completing a somatic coaching certification. she is not currently a registered or licensed clinician, and services are offered strictly within a coaching and educational scope.

nothing on this website or in sessions creates a clinician–patient relationship. if you're experiencing a mental health crisis, call or text 9-8-8 (canada's crisis line, available 24/7), call 9-1-1, or go to your nearest emergency department.

what we collect. when you book or message us, we collect your name, email, and whatever you choose to share in the form. that's the whole list.

how it's used. only to respond to you, schedule sessions, and deliver the services you asked for. your information is never sold, rented, or shared for marketing.

where it lives. booking and contact details are stored securely and emails are sent through a third-party email service, solely so your message actually arrives.

the journalling corner. anything you write in the on-site journalling tool stays in your browser and downloads directly to your device. we never see it, store it, or send it anywhere.

your rights. under ontario and canadian privacy law (including PIPEDA), you may ask to see, correct, or delete your personal information at any time by emailing mindfulwellnessclinic@outlook.com.

booking. submitting the booking form sends a request, not a confirmed appointment. your session is confirmed only when you receive a confirmation email with your date, time, and video link.

payment. fees are listed on the services page and are due at the time your session or package is confirmed. prices are in canadian dollars and may change with notice.

cancellations. life happens. reschedule or cancel with at least 24 hours' notice at no charge. sessions cancelled with less than 24 hours' notice, or missed, are billed in full (or counted against a package).

packages. session packages are valid for six months from purchase and are non-transferable.

scope. by using this site and booking services, you acknowledge that services are coaching and education as described in the disclaimer above, and that these terms are governed by the laws of ontario, canada.